1. Product Quality Assurance: We promise that all our smart home products have undergone rigorous quality testing and meet the international quality standards of the major sales markets.
2. User Privacy Protection: We are committed to protecting the privacy and security of user personal information and will not collect, use or disclose user information without the user consent.
3. Return and Exchange Policy: Customers can return or exchange any defective or unsatisfactory products within 30 days after purchase, subject to the Company's return and exchange terms.
4. After-sales Service Commitment: To ensure user satisfaction, we provide comprehensive after-sales service support, including product warranty, technical consultation and repair services.
5. Legal Compliance Statement: All our marketing activities, products and services comply with the laws and regulations of the country or region where we are located, and we promise to continuously monitor changes in laws and regulations to ensure compliance.
6. Terms Amendment and Update: The Company reserves the right to amend and update the terms and policies at any time, and will announce the amendments through official channels to ensure transparency.
7. Dispute Resolution: For any disputes arising from the Company products or services, the parties shall give priority to resolving them through negotiation. If the negotiation fails, they may be submitted to the arbitration institution or court in the place of registration of the Company for resolution.